Privacy Policy
Privacy policy
(Effective: July 2024)
Labology values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, store, process, and use your Personal Identifiable Information (PII), health-related data, and other personal data obtained through your interactions with Labology's services, website, and technologies.
1. Who is responsible for your personal data?
This Privacy Policy describes the management of personal data collected by Labology, including when you:
- Visit our website
- Use our services and the Labology App
- Apply for a position with us
- Provide personal data within the scope of our business activities
Contact Information:
Labology
by Inndix Laboratories GmbH
Gotthardstrasse 3
6300 Zug, Switzerland
CHE-444.583.402
2. What personal data do we process?
2.1 When you visit our website:
We automatically collect technical information such as your IP address, operating system, browser type, date and time of visit, and referring website. If you contact us through the website, we process the contact details and other personal data you provide. We use cookies and tracking technologies for functionality, user experience improvement, and marketing purposes. More information is available in our Cookie Policy.
2.2 When you use our services:
We process identification data, contact details, health data, communication content, payment data, and relevant technical data. Health data, considered sensitive under data protection laws, is handled with additional protection measures.
2.3 When you apply for a position with us:
We collect and process identification data, contact details, communication content, professional background information, and other relevant application data.
2.4 When we receive your personal data for other purposes:
We process personal data from business partners, suppliers, service providers, and individuals interested in our services, including identification data, contact details, and communication content.
3. For what purposes do we process your personal data?
- To prepare, conclude, fulfill, and enforce contracts related to our services, including personalized health recommendations.
- Based on your consent, which you can revoke at any time.
- To comply with legal obligations (e.g., patient record retention).
- To communicate with you and third parties, optimize user experience, maintain business relationships, improve and market our offerings, ensure IT security, and handle legal claims
4. When do we disclose your personal data to third parties?
We may share your data with service partners, IT providers, lab partners, payment processors, and other relevant third parties for contract fulfillment, legal compliance, or protecting our interests. Personal data may be transferred abroad, adhering to data protection standards.
5. Data security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, and loss. Measures include redundant data storage, access restrictions, encryption, and secure server protocols.
6. How long do we retain your personal data?
We retain personal data only as long as necessary for the described purposes or legal requirements. Patient records are kept for 20 years, and health data from deactivated accounts is archived accordingly.
7. What rights do you have in connection with your personal data?
Subject to applicable data protection laws, you have the right to access, rectify, erase, restrict processing, and port your personal data. Exceptions may apply if we are obliged to further process your data for legal or legitimate interests.
8. Complaints
If unsatisfied with our data processing, you may file a complaint with the relevant supervisory authority. We encourage you to contact us first to resolve the issue directly.
9. Links to other websites
Our website may contain links to third-party websites not operated by us. We are not responsible for their compliance with data protection regulations.
10. Changes to this privacy policy
We may update this policy from time to time. New versions become effective upon publication on our website.
For more information or any questions, please contact us at info@labology.com.